Shipping policy

Effective Date: 10/22/2023

At Kayso Beauty Luxury Hair Collection, we are committed to delivering your orders promptly and securely. To ensure the safety of your purchase, we require additional verification for some orders.

IMPORTANT: ID Verification Requirement

To protect against fraudulent activity, we require customers to upload a valid ID that  matches the shipping address before processing their order. To our trusted company email Kaysobeauty@gmail.com with your order number and full name. This measure ensures that orders are shipped securely and to the correct recipient. We value your privacy, and all information provided will be handled with the utmost care.

Please Note:

• The ID must display the customer's name and address as listed on the shipping details.
• All uploaded documents will be used solely for verification purposes and will not be shared.

We use a trusted verification service that adheres to strict data privacy regulations, collecting only the necessary information to validate the identity and address.

1. Shipping Timeframe

   We strive to process and ship your orders as efficiently as possible. Our standard shipping method typically takes 3-7 business days for delivery. Please note that this timeframe is an estimate and may vary based on factors such as order volume, product availability, and shipping destination.

2. Order Processing

   Once your order is placed and verified, our team will process it promptly. Please allow 3-5 business days for order processing before shipping. Orders placed on weekends or holidays will be processed on the following business day.

3. Shipping Method

   We use reputable shipping carriers to deliver your orders safely and efficiently. The choice of carrier may vary depending on your location, shipping method, and the nature of the product. Tracking information will be provided for your convenience.

4. Shipping Fees

   Shipping fees may vary based on your location, the weight of your order, and the chosen shipping method. The exact shipping cost will be displayed during the checkout process. Promotions or discounts on shipping may be offered from time to time.

5. International Shipping

   For international orders, additional customs fees, taxes, and duties may apply. These charges are the customer's responsibility and are not included in the shipping fee. Please be aware of the customs regulations in your country.

6. Delivery Tracking

   Once your order is shipped, a tracking number will be provided for monitoring the progress of your delivery. You can track your order on the carrier's website or via the tracking link in your order confirmation email.

7. Delays and Issues

   While we strive for a smooth shipping process, occasional delays may occur due to unforeseen circumstances beyond our control, such as extreme weather, holidays, or carrier disruptions. We will do our best to inform you of any such delays.

8. Contact Us

   If you have questions or concerns regarding your order's shipping status or need assistance with tracking, please contact our customer support team at Kaysobeauty@gmail.com or 727-295-6414

Legal Compliance:
Please understand the legal requirements in your jurisdiction regarding age verification and data collection practices. We ensure that our procedures comply with applicable laws to protect your rights and privacy.

Thank you for choosing Kayso Beauty Luxury Hair Collection. We appreciate your trust and are committed to delivering your orders in a timely and secure manner.