Refund policy
NO Returns and Refunds Policy for Wigs and Bundles
Effective Date: 10/22/2023
Welcome to Kayso Beauty Luxury Hair Collection, your destination for high-quality extensions. We appreciate your trust in our products and services. To maintain the highest standards of hygiene and customer safety, all sales are final. We do not accept returns, cancellations, or offer refunds for wigs, bundles, or any other hair extensions purchased from our store. Please review our policy in detail below:
1. Quality Assurance
We take great pride in ensuring the quality of our wigs and extensions. Every item undergoes a thorough inspection for defects, workmanship, and material quality before shipment. Our commitment is to deliver products that meet the highest standards to our customers.
2. Hygiene and Safety
For health and safety reasons, returns or exchanges are not permitted for wigs, bundles, or any other hair extensions. These products are considered personal items, and accepting returns would compromise our ability to maintain strict hygiene standards for all customers.
3. Color Discrepancy
Please note that color may appear slightly different on your screen due to variations in display settings and lighting. While we strive for accurate color representation in our product photos, slight discrepancies may occur. We encourage you to contact our support team at Kaysobeauty@gmail.com with any color-related questions before making a purchase.
4. Size and Fit
We provide detailed sizing and measurement information for each wig in our product listings. To ensure the best fit, please measure your head accurately and refer to our size guides. If you have any questions about sizing, our customer support team is available to assist you prior to making your purchase.
5. Defective Products
In the rare event that you receive a defective wig or bundle, contact our customer support team within 24 hours of receiving your order. We are committed to resolving any issues and ensuring your satisfaction. All claims must be reported promptly for appropriate action to be taken.
6. No Cancellations
Once an order is placed, it cannot be canceled under any circumstances. We process orders promptly to ensure fast delivery, making it impossible to accommodate cancellation requests.
7. No Return and No Refund Policy
All sales are final. No returns, refunds, or cancellations will be accepted under any circumstances. If a chargeback is initiated, your order ID, signed agreement, and all relevant purchase documentation will be provided to the appropriate authorities and your bank, as outlined in our Terms and Conditions.
8. Contact Us
Our dedicated customer support team is here to assist you with any questions, concerns, or issues. Reach out via email at Kaysobeauty@gmail.com or through our Contact Us page for assistance or 727-295-6414
Thank you for choosing Kayso Beauty Luxury Hair Collection for your wig and bundle needs. We appreciate your understanding of our commitment to quality and hygiene, and we strive to deliver a premium shopping experience while upholding our policies.